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Recently, we have been experiencing a high volume of traffic to our website during print releases. We have been taking measures to help prevent our website from crashing. If you experience order troubles during a print release there are a few things that can help:
1. Please refrain from submitting your order multiple times as this overwhelms the check out process and causes the website to crash and orders to be lost.
2. Adding the product to your cart DOES NOT guarantee your purchase. After logging in to PayPal, you will return to the Store to verify your order, it is here where our inventory is checked. If you are given an “UNAVAILABLE” response, the product has been or is in the process of being sold out and is no longer available.
3. If your order was processed you will receive an email from PAYPAL confirming payment. You can verify your payment through your PAYPAL Account. Shipping of your order will be indicated through a Shipping Notification email with your shipments tracking information. ALL ORDERS ARE SUBJECT TO REFUNDS BASED ON AVAILABILITY AND OUR TERMS & CONDITIONS.
